Why Print Files Are Rejected #
Artwork files are rejected when they do not meet production requirements or would likely cause quality problems if printed as-is. Rejection protects customers from costly reprints and production delays.
Most issues are technical rather than design-related and can be resolved quickly once identified.
Understanding the most common causes helps designers prepare print-ready files the first time.
Missing or Insufficient Bleed #
One of the top reasons for rejection is missing bleed.
Fix:
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Extend background images beyond the trim line
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Follow product-specific bleed requirements
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Export PDFs with bleed included
Text Too Close to Trim Edges #
Critical elements placed near edges risk being cut off.
Fix:
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Move text inside safe margins
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Avoid thin borders near edges
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Allow extra clearance near folds
Incorrect Colour Mode #
Files supplied in RGB can lead to unexpected colour shifts.
Fix:
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Convert artwork to CMYK
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Use proper ICC profiles
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Avoid last-minute conversions
Low-Resolution Images #
Images below recommended resolution may appear blurry.
Fix:
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Use high-resolution images
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Avoid scaling up small files
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Check effective DPI in layout software
Missing or Unembedded Fonts #
Fonts that are not embedded may substitute unexpectedly.
Fix:
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Embed fonts in PDFs
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Outline logos
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Check font status before upload
Incorrect Document Size #
Files that do not match ordered dimensions cause trimming issues.
Fix:
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Match canvas size to final trim
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Add bleed separately
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Use templates
Improper Spot Colour or Finishing Layers #
Spot UV, die-cut, or foil layers must be separated correctly.
Fix:
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Create separate vector layers
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Name spot colours clearly
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Avoid rasterising finishing masks
Transparency and Overprint Errors #
Unflattened transparency or unintended overprint can cause unexpected results.
Fix:
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Preview separations
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Flatten transparency when exporting
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Test overprint settings
Embedded Profiles or Rich Black Problems #
Incorrect colour builds can cause muddy blacks or colour casts.
Fix:
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Use appropriate black builds
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Avoid over-inking
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Follow profile guidelines
Multi-Page Ordering Errors #
Incorrect page order or missing pages delay production.
Fix:
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Double-check pagination
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Export complete documents
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Include blank pages if required
How to Preflight Before Upload #
Before submitting files:
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Run built-in preflight tools
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Check document properties
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Review separations
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Zoom to trim edges
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Confirm bleed boxes
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Proofread carefully
Summary #
Most print file rejections stem from technical setup issues rather than creative problems.
Checking bleed, resolution, colour mode, fonts, and finishing layers before upload prevents delays and ensures smooth production.
