Choose the Best Way to Pay for Your Printing Needs
Convenient Payment Methods for Every Order
At Printing.com.sg, we offer a variety of secure payment options, including PayNow, credit/debit cards, PayPal, Stripe, bank transfers, and cheque payments for corporate clients. No matter how you choose to pay, your transaction is safe and easy.
Payment Methods
At Printing.com.sg, we offer multiple payment methods to ensure a seamless and convenient experience for our customers. Choose the method that best suits your needs.
1. PayNow
How It Works: Simply scan our QR code or enter our UEN (Unique Entity Number) at checkout.
Processing Time: Instant
2. Credit/Debit Card
How It Works: Enter your card details securely at checkout to complete your transaction.
Processing Time: Instant
3. PayPal
How It Works: Log into your PayPal account and follow the prompts to complete your payment.
Processing Time: Instant
4. Stripe
How It Works: Enter your card details through Stripe’s secure payment portal at checkout.
Processing Time: Instant
5. Bank Transfer
How It Works: Choose “Bank Transfer” at checkout and you will receive our bank details for payment.
Processing Time: 1-2 business days (please email the payment receipt for faster processing).
6. EDP
How It Works: You log into your bank's platform and create an EDP instruction, specifying the payee, amount, and a future settlement date.
Processing Time: Up to 1 months out
Frequently Asked Questions
3. Payment and Billing FAQs: Your Guide to Secure Transactions and Invoicing
1. What Payment Methods Are Accepted?
Most printing services accept a variety of payment options, including:
- Credit/Debit Cards: Visa, MasterCard, American Express, etc.
- PayPal: A secure and convenient online payment option.
- Bank Transfer: Available for both individual and corporate accounts. Typically used for larger or bulk orders.
- PayNow: Popular in Singapore for quick and easy payments.
- Stripe: An online payment gateway for secure transactions.
- Payment by Cheque: Often available for corporate accounts only or by special request for large orders.
For more information. Please refer to our payment methods page.
2. Can I Get a Refund If I Cancel My Order?
Refund policies vary, but most printers allow cancellations and refunds before the order enters production. Key considerations include:
- Full Refunds: If the order hasn’t started production, many services will provide a full refund.
- Partial Refunds: If materials have been ordered or work has started, you may be eligible for a partial refund.
- Non-Refundable Deposits: Some custom orders may require a non-refundable deposit, especially for large or bulk orders.
Always check the printer’s cancellation policy before placing an order to understand their refund terms.
3. Do You Offer Payment Plans for Large Orders?
Some printers offer payment plans or split payment options for large or recurring orders, especially for corporate accounts. This allows businesses to manage their cash flow by breaking down payments into installments.
- Deposit + Balance: A common payment plan where you pay a deposit upfront (usually 30-50% of the total) and the balance upon delivery.
- Monthly Billing: For ongoing orders or corporate clients, printers may offer monthly billing cycles with a consolidated invoice at the end of the month.
It’s best to contact customer support to inquire about available payment plan options for your project.
4. When Will I Be Charged for My Order?
The timing of payment depends on the printer’s policy:
- Upfront Payment: Many printing services require full payment when you place the order, especially for smaller or one-time jobs.
- Deposit Payment: For larger or custom orders, you may be required to pay a deposit upon placing the order, with the balance due before shipment or delivery.
- On Account: Corporate customers may have the option to be billed monthly or pay after receiving the goods if they have a pre-established billing relationship.
Check the terms of service with your printer to understand their payment structure.
5. Will I Receive an Invoice or Receipt?
Yes, most printing services provide a detailed invoice or receipt after your order is processed. These are typically sent via email or made available through your customer account. The invoice includes:
- A breakdown of your order (product details, quantities, costs)
- Any applicable taxes or shipping fees
- Payment method and transaction confirmation
For corporate accounts, monthly statements may also be provided for easy tracking of orders and payments.
6. Are There Any Hidden Fees I Should Be Aware Of?
Most printing services are transparent about pricing, but there are a few potential additional costs to consider:
- Shipping Fees: Depending on the size of your order and the delivery location, shipping costs may vary.
- Rush Fees: If you need expedited printing or delivery, there may be additional charges.
- Custom Design or Setup Fees: For custom printing jobs or design assistance, some printers may charge extra for setup or design services.
- Taxes: Ensure you understand any local taxes (such as GST or VAT) that may apply to your order.
Always review your order summary before confirming to avoid any surprises.